– We will always treat your pet with loving care and give them the dignity you would expect.
– As a family owned and run cremation service we will personally collect your pet (with your permission and subject to location) and personally cremate your pet ourselves.
– Your pet will only be cremated individually and only your ashes will be returned (if required).
– We do not carry out waste disposal (vet waste) on our site as we are dedicated to pet cremations
– We will fully inform you of how the cremation will be carried out and respect any last wishes you would like us to carry out for you
– Our aim is to provide a same day service (*) when ever possible, therefore your pet will not be left in cold storage.
(*) Same day service is dependant on the time of receiving your pet but will always be dealt with at the earliest possible time on the following day.